Frequently asked questions

Before you book

How do I make a booking on your website?

Please go to the reservation page just check our instant booking form.

What information do I need in order to book?

Contacts (Please make sure that your e-mail address is correct. Providing a mobile phone is recommended. If booking a transfer for a third party, please enter the lead passenger name for contact - not yours.)

I cannot find a route I want to book. What to do?

Please send us your inquiry than we will send you transfer detail and rates.

How can I pay for this service?

We accept all Cash or credit card

Can I book a transfer with more than one stop?

Yes you can. Each stop will be charge by small additional fees

Before you travel

Prices?

Transfer prices are quoted per vehicle (not per person) for a whole group to any location or hotel in Ankara, including VAT.

Where will I meet the driver when I arrive?

Passengers will be welcomed by our driver who will be holding a card with your name printed on it Just OUTSIDE OF THE EXIT DOOR G or F.

Return transfer?

If booking a return transfer please specify a pick up time from your hotel etc. (not a flight departure time). We recommend a minimum of 2 hours before departure..

Frequently Asked Question

Q. Who We Are?

We are a specialist private Airport Mini Cabs transfer service, ground transfers if you will, we provide travellers with a vehicle and a driver to transport them to or from Ankara Esenboga Airport. This is NOT a shared service the vehicle is for your sole use.

Q. What is a Private VIP Transfer ?

It is a transfer where the vehicle is entirely and exclusively booked for the client. Upon your arrival, our driver is waiting for you with a Company's shield bearing your name. He drives you to your destination address as soon as you leave the Arrival area. This type of transfer is much appreciated by Businessmen and who likes their comfort.

Are your shuttles non-smoking ones ? Are they air-conditioned ? How many seats do they offer ?

All our car are non-smoking, fully air-conditioned, and may receive comfortably up to passengers in addition to their luggage.

Q. Which other transportation means are available at the airport ?

Shuttle bus and taxis. Shuttles bus is cheap but slow. Buses do not drop you off in front of hotels but at fixed stops in Ankara. Taxis are very expensive and you will often have to queue up for a long time in front of their stop.

Q. What tip am I supposed to give to the Driver ? Must I pay an extra-charge for my luggage?

You are not compelled to give a tip, but if you have been satisfied with the service, the Driver will appreciate it. You must not pay for your luggage.

Q. Is there an extra-charge in case of a traffic-jam ?

No, our prices have been fixed in advance and we shall do our best to take you quickly and safely to your destination address..

Q. What area do you cover ?

We can provide service in most parts of the Ankara, but if for any reason we can't we probably know someone who can. Our aim is to enhance the service that we provide, so be rest assured we will go that extra mile to provide you with as much as we can..

Q. What if I cannot locate my driver ?

Call our 24hr support line on +90 539 307 34 46 quoting your transfer order reference number or your name and our experienced staff will be able to assist..

Q. What happens if my flight is cancelled ?

Contact us as soon as posible on +90 539 307 34 46 We will have monitored the flight and as a result we will not have despatch a driver. Your transfer order will be placed on HOLD for 24 hours, during which you can rebook your transfer at no extra cost..

Q. How can I pay for this service ?

We accept all Cash or credit card order...